Samsung Suffered A Security Incident That Exposed Customer’s Personal Information In the US

Samsung reported the data breach incident that may have exposed some US customer’s personal information like name, contact details, date of birth, and their Samsung devices details like registration numbers. However, Samsung said the incident had not affected the customer’s social security number or debit/credit card details. Samsung is informing its customers to make them aware of this security incident. 

What Happened? 

Samsung says on its Q&A page that in July 2022, an unauthorized third party acquired information from some of Samsung’s US systems. And now Samsung detected the security incident on August 4 through its ongoing investigation on the matter, they found the personal information of some customers was affected, and further action has been taken to secure the affected systems. In addition, Samsung has engaged with top outside cybersecurity firms to investigate the matter further and ensure the system’s security. They are also coordinating with law enforcement. 

Samsung said we value our customers’ trust in our products and services, which we have built up over many years. That is why the security and privacy of our customers’ data are of the utmost importance to us, and our products and services are designed and built with this top of mind. 

We sincerely regret any concern or inconvenience this security incident may have caused to our valued customers, said Samsung.

Samsung has released the Question and Answers page on its website for customer’s ease in understanding the security incident.

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