Wipro has set up a dedicated AI-Native Business & Platforms Unit as part of a broader shift in how it wants to package and deliver technology services. The company said the new unit is meant to complement its core services business, strengthen its position in a “services as software” environment, and speed up the buildout of enterprise AI products that are tied to business outcomes rather than only project delivery.
The business unit will bring together a rich portfolio of platforms and AI-native businesses. It will own and scale Wipro Intelligence’s platform assets, including industry platforms such as NetOxygen (AI‑powered lending), CROAMIS (integrated aviation cargo operations), IHS and HPS (healthcare platforms), Enterprise Telco AI, and delivery platforms such as WINGS and WEGA. Supported by dedicated forward-deployed engineering teams, it will help clients unlock value faster, strengthen Wipro’s integrated platforms and services offerings, and enable more scalable, non-linear growth.
Nagendra Bandaru, a long-time Wipro executive, has been appointed CEO of the new unit with immediate effect. Wipro said he has been with the company for nearly three decades and will report to CEO and Managing Director Srini Pallia. The unit is intended to develop agentic AI solutions and create new AI-led business streams, which aligns with the company’s stated goal of moving beyond traditional services delivery.
Wipro also named Kanwar Singh as President and Managing Partner of Technology Services GBL. The company said Singh brings more than 30 years of experience, including a long stint at Accenture, and will also report to Pallia. The Economic Times reported that Singh replaces Bandaru in the technology services role after the internal reshuffle.
The leadership change comes as Wipro tries to position itself for a market where clients are looking for AI systems that can be embedded into operations, not just layered on top of existing workflows. In the company’s own words, the aim is to create “enterprise-grade agentic AI solutions” and build more scalable, non-linear growth. That language signals a strategic move away from pure headcount-led services toward reusable platforms and outcome-based offerings.
Reuters also reported that Suzanne Dann, who led Wipro’s Americas 2 unit, has resigned. The unit covers Canada and parts of Wipro’s U.S. business, including banking, financial services and energy. According to Reuters, the Americas 2 business accounts for about a third of Wipro’s revenue, making the leadership change notable beyond the AI announcement itself.
Wipro said the changes took effect on April 1, 2026. The company’s move follows a wider industry pattern: large IT services firms are reorganizing around AI, platforms and industry-specific software, while still depending on legacy services revenue for most of their business. For Wipro, the key question now is not whether it can announce AI initiatives, but whether it can turn those initiatives into repeatable products that clients will actually buy at scale.
