Salesforce, the world’s leading AI-enabled CRM provider, has won a $5.6 billion, 10-year Indefinite Delivery Indefinite Quantity (IDIQ) contract from the US Army to Accelerate Military Modernization and enhance operational readiness across the Department of War (DOW).
Executed through Computable Insights LLC, a wholly-owned Salesforce subsidiary focused on national security operations, the agreement will see the company’s Missionforce National Security unit supply advanced cloud, data fabric, and analytics technologies to the Army and the broader DOW.
“This new contract, which builds on more than a decade-long relationship between Salesforce and the US Armed Forces, will operationalize Missionforce across the Army and DOW, delivering trusted data and seamless interoperability, and supporting the DOW’s transformation into an agentic enterprise. From recruiting to the tactical edge, Salesforce is equipping our forces with technology built for today’s dynamic environments—streamlining operations, increasing readiness, and enabling those who serve to stay focused on the mission,” said Kendall Collins, CEO of Missionforce and Government Cloud.
Under the terms of the contract, Salesforce’s technology stack will form the foundation of what the Army describes as an “agentic enterprise”, an information architecture designed to unify disparate data sources, streamline processes, and accelerate decision-making across personnel, operations, and logistics.
Salesforce’s platform will allow the Army and DOW to:
- Scale innovation at mission pace, expanding capability on demand while shortening procurement cycles from months to days;
- Reduce operational costs through streamlined procurement and resource allocation;
- Increase mission readiness via unified data systems that improve visibility and insight.
According to the official announcement, Salesforce’s tools will support a broad range of functions — from recruiting, training, and personnel management to logistics coordination and real-time operational decision support. A centralized data fabric aims to eliminate longstanding data silos and provide comprehensive situational awareness across the force.
The 10-year IDIQ vehicle includes a five-year base ordering period with a subsequent five-year option, and sets a ceiling of $5.6 billion, though the full amount is not guaranteed and will depend on future task orders issued within the IDIQ framework.
Officials from both Salesforce and Army technology leadership have described the award as a shift from traditional procurement of discrete software to orchestrating outcomes at scale, with the ability to rapidly deliver new capabilities as mission requirements evolve.
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