Productivity

Whether it's for sales, marketing, or support, you need to be able to get back to customers quickly. Customers won't remain around if your company doesn't provide an enjoyable experience...

The idea of customer experience has caught more momentum during and after the COVID-19 pandemic. It marks a radical shift in how a customer sees your brand, engages with it,...

In lieu of the raging pandemic that wreaked havoc, claimed lives, and upended normal routine, the working model we are accustomed to having changed drastically. Nowadays, the concept of hybrid...

Technology allows employees to get fully organized and systematically engaged with their daily tasks. A business can achieve the pinnacle of success when its workforce is efficient and emotionally engaged...

The hybrid workplace model was in slow motion before the Pandemic COVID-19. The way pandemic forced organizations to enable a remote work model, the hybrid workplace accelerated its motions across...

With remote working on the rise, and companies adopting digitization and cloud-only solutions, how viable is the Desktop-as-a-Service? Let us see the industry's leader viewpoints on DaaS. Vikas Bhonsle Vikas...

Remote working has become the new normal for quite a lot of us out there. While quite a few businesses are operational, many have folded their hands or are on...

Modern enterprises, globally, are looking at transforming their shared services centers, also known as global in-house centers (GICs) into global capability centers (GCCs) for various reasons. GICs have been handling...

Being a business owner calls for a high level of productivity. We need to remember that a business runs all the time. And yet, we rarely focus on time-saving ideas...

No business can survive long without having a strong customer base and maintaining a strong relationship with them, many business people resonate with the fact that “The customer is the...