Productivity

About 73 percent of employees want to know about career opportunities inside their organization, and employees, who are provided with access to self-service technology for career mobility exploration, are half...

When we are isolated, we may feel more lethargic and less motivated, which can lead to a decrease in energy levels. This is because social interaction provides us with stimulation,...

Remote working was started in recent times due to the COVID-19 pandemic. Some employees prefer to work in an office environment. A recent study shows that 78 percent (nearly 8)...

Customer trust is crucial for the success of a company. Building and maintaining customer trust requires transparency in how customer data is collected and used and robust security measures to...

The e-commerce market of India has been on an upward growth journey. Worldwide, the Indian e-commerce market is in eight positions with 20,000 e-commerce businesses. NIIT revealed its thought paper...

Cimpress, a global mass customization company, has rolled out an initiative called Recharge Fridays for some of its business units. This also makes its work week 4.5 days long instead...

Whether it's for sales, marketing, or support, you need to be able to get back to customers quickly. Customers won't remain around if your company doesn't provide an enjoyable experience...

The idea of customer experience has caught more momentum during and after the COVID-19 pandemic. It marks a radical shift in how a customer sees your brand, engages with it,...

In lieu of the raging pandemic that wreaked havoc, claimed lives, and upended normal routine, the working model we are accustomed to having changed drastically. Nowadays, the concept of hybrid...

Technology allows employees to get fully organized and systematically engaged with their daily tasks. A business can achieve the pinnacle of success when its workforce is efficient and emotionally engaged...