Wipro Limited announced that it has been selected by Etihad Airways, the UAE’s (United Arab Emirates) national airline, to advance its comprehensive technology transformation. With this contract, Wipro will provide seamless legacy system migration and enhance operational efficiency across key areas, including workplace, network, infrastructure, and service management.
With this five-year agreement, Wipro FullStride Cloud will implement a tailored cloud solution designed to provide Etihad Airways with real-time analytics for resource utilization to enhance the operational agility and scalability necessary for global operations.
Wipro will also embed Generative Artificial Intelligence (GenAI) modules throughout the IT ecosystem. This integration will streamline data center automation, facilitate conversational interfaces for end-user support, and optimize intelligent device management. The deployment of GenAI will not only enhance performance metrics but also enable proactive resolution of potential system disruptions.
Frank Meyer, Chief Digital Officer, Etihad Airways, said, “We look forward to working with Wipro to prepare for the AI era, with an emphasis on innovation, sustainability, and cost optimization. Together, we aim to elevate our customers’ experiences through advanced automation, intelligent operations, and enhanced observability.”
Also Read: Wipro and Netskope Collaborate to Offer Cybersecurity Optimization Advisory ServicesVinay Firake, CEO – Asia Pacific, Middle East and Africa (APMEA), Wipro Limited, said, “We are excited to embark on this journey with Etihad Airways and enable them to adapt to the dynamic needs of the aviation industry. Through our proven expertise in digital transformation and AI-powered solutions, we will deliver seamless, efficient and innovative services to their customers.”
Etihad Airways will even gain access to Wipro’s Innovation Lab in the UAE, which will play a pivotal role in enhancing its technology to meet the evolving demands of its global operations.
