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Home News AI

Airtel Strengthens Artificial Intelligence portfolio

Deepa Sharma by Deepa Sharma
October 3, 2018
Artificial Intelligence

New Delhi, October X, 2018: Bharti Airtel, India’s leading telecom services provider, today announced an acquihire deal with AuthMe ID Services (“AuthMe”). A Bengaluru based start-up focused on Artificial Intelligence based solutions, to add to its (Airtel’s) initiatives to serve customers with innovative digital products. As part of the deal, the core team of AuthMe will join Airtel and be a part of Airtel X Labs in Bengaluru. Airtel has set up Airtel X Labs with the aim of driving cutting edge innovation in the areas of Artificial Intelligence, IoT, AR and VR and is building a world-class team for the facility.

In addition, Airtel has acquired the intellectual proprietary rights for two flagship solutions developed by AuthMe:

• Callup Artificial Intelligence

Callup Artificial Intelligence has created a chat and voice assistant that uses the power of Artificial Intelligence to quickly and effectively resolve customer queries over email, chat and phone calls. Callup Artificial Intelligence features include voice integration, unsupervised learning and the application is built for vernacular languages with zero integration time. The solution is used by 10 companies across three countries in banking, finance, payments and housing domains. For more details – https://www.callup.ai/

• Fintech OCR

An end to end Optical Character Recognition (OCR) pipeline built for financial documents. The application is designed for processing KYC docs, bank/credit card/loan statements, mark sheets, and can be customised to process known formats of other documents. It can pick up any language with standard fonts.

Harmeen Mehta, Global CIO, Bharti Airtel said, “We are thrilled to bring on board a bunch of highly talented people who share our passion for building exciting digital solutions that benefit our customers. We are rapidly scaling up Airtel X Labs, our digital innovation factory, and these new solutions will accelerate our journey towards rolling out intuitive digital products, particularly in vernacular languages, for our 430 mn plus customers.”

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Deepa Sharma

Deepa Sharma

Deepa Sharma is CXOVoice’s Managing Editor, overseeing all coverage technology, cybersecurity, banking, and financial coverage. She can be reached at [email protected]

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