Tech Mahindra, a technology consulting and digital solutions provider, announced the launch of TechM agentX—a suite of GenAI-powered solutions designed for intelligent automation and global enterprise efficiency.
AgentAssistX, is the first solution of TechM agentX suite, a GenAI-powered, agentless business, IT, and end-user support solution aimed at unifying and optimizing support silos.
In addition, agentAssistX can integrate with ITSM (service management) software, enterprise security, network telemetry data, and cloud management tools to automate ticket resolution and provisioning.
Kunal Purohit, President – Next Gen Services, Tech Mahindra, said, “With the launch of TechM agentX, our vision of AI-driven enterprise automation takes a significant leap forward. The implementation of these solutions will be a game-changer for enterprises. By automating intricate processes and significantly enhancing productivity, agentAssistX will provide a cohesive method for ensuring seamless user experiences and scalability across various systems.”
AgentAssistX will also automate critical functions, including meeting room technology operations, software and device management, access and security management, real-time monitoring, knowledge management, and cloud and data center operations. It will also empower enterprises to improve compliance, mitigate risks, streamline IT support, and enhance workforce capabilities, enabling them to focus on more strategic endeavors.
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