Cognizant will apply its deep expertise in digital workplace services and its portfolio of tools with Nexthink’s flagship product, Nexthink Infinity, to create a new joint offering, Cognizant WorkNEXT Workplace Intelligence.
Cognizant is partnering with Nexthink to transform enterprise digital experience operations with Cognizant’s WorkNEXT platform.
This partnership aims to provide seamless, reliable experiences across the devices, applications, and connectivity of workplace IT to reduce operational costs and improve user productivity.
The new joint offering is set to deliver a “Total Experience” to clients seeking enterprise digital workplace support against traditional, transactional experience solutions and services to drive improved workplace outcomes for clients across industries.
“In the ongoing mission to attract and retain talent, we believe Cognizant WorkNEXT Workplace Intelligence powered by Nexthink will enable businesses to achieve greater workplace experience reliability and move from a reactive posture to the pre-emptive resolution of challenges,” said Anna Elango, EVP and head of Cognizant’s Core Technologies and Insights.
Cognizant and Nexthink aim to transform enterprise IT support towards an intelligence-and-insights-driven posture, leveraging platform features such as Experience observability, Predictive intelligence, User engagement, and Automated self-heal.
“We are delighted to partner with Cognizant and integrate our digital experience management platform with their WorkNEXT™ suite of services,” said Ian Bancroft, Chief Revenue Officer, Nexthink.
To bring optimal value from the WorkNEXT Workplace Intelligence offering, Cognizant has built seamless integrations into its technology stack, which includes WorkNEXT AI, WorkNEXT AR, and WorkNEXT DigiHub. It has also built a competency in experience reliability engineering (ERE) that provides holistic digital experience reliability across client enterprise environments.
Also Read: Cognizant signs a global infrastructure agreement with McCormick & Company
