Cognizant and Travelport expanded their partnership to enhance Travelport’s global infrastructure by leveraging the Cognizant Neuro IT Operations platform, artificial intelligence (AI), and automation services.
This new agreement aims to enhance Travelport’s global infrastructure, focusing on operational efficiency, reliability, and customer experience to drive modern retailing for the travel industry.
“This partnership not only addresses current objectives to modernize processes but also sets the stage for a more efficient and future-ready travel ecosystem,” said Anup Prasad, Senior Vice President & Head of Cognizant’s Consumer Business Unit.
This renewed partnership will also prioritize drive automation, enhance reliability, and ultimately modernize the experience Travelport delivers to its customers worldwide. The streamlined infrastructure aims to lower operational costs, foster new skill sets for the Travelport team, and significantly minimize transition risks.
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“Our extended partnership with Cognizant aims to help accelerate processes with advanced automation solutions. This deal signifies a meaningful step toward a more streamlined future for Travelport as we drive modern retailing forward for our agency customers, industry partners and travelers,” said Bates Turpen, Executive Vice President & Chief Information Officer at Travelport.
