cxo voice
  • Home
  • Technology
    • AI
    • Cloud
    • Telecom
    • Data Center
    • BPM
    • Blockchain
  • Finance
    • Banking
  • Cyber Security
  • View Points
  • Leaders Talk
  • News
  • Press Release
    • Submit Press Release
No Result
View All Result
  • Home
  • Technology
    • AI
    • Cloud
    • Telecom
    • Data Center
    • BPM
    • Blockchain
  • Finance
    • Banking
  • Cyber Security
  • View Points
  • Leaders Talk
  • News
  • Press Release
    • Submit Press Release
No Result
View All Result
Leaders Talk and Latest Tech News | CXO VOICE
No Result
View All Result
Home News Finance

Bank Rakyat Indonesia to Accelerate Financial Inclusion with Cloudera

Santosh Kumar by Santosh Kumar
November 21, 2018
Bank Rakyat Indonesia

Bank Rakyat Indonesia, One of the Indonesia’s largest state-owned bank increases its customer base and revenue while strengthening its fraud detection capability through machine learning and advanced analytics with Cloudera. Founded in 1895, (BRI) Bank Rakyat Indonesia specializes in microfinance loans and serves approximately 30 million retail clients through more than 4,000 branches, units and rural service posts in Indonesia. To further grow its business, the bank needed to harness the full value of their customer data to not only retain existing customers but also acquire new ones.

Cloudera Inc, stated Bank Rakyat Indonesia, has deployed Cloudera Enterprise to harness the power of their data to deliver better services to its customers and accelerate financial inclusion in Indonesia. By powering its big data platform with Cloudera, the financial institution has expanded its customer base and enhanced its fraud detection capability through machine learning.

With the huge amount of customer data gained over the years, the bank set out on a mission to digitalize its operations by deploying a modern data management platform that was scalable, secure and compliant. By replacing its legacy system with Cloudera Enterprise, the bank was able to analyze five years’ worth of historical data and use the derived insights to improve its credit scoring system. The insights derived also revealed a deeper understanding of its customers’ behavior. Armed with this knowledge, Bank Rakyat Indonesia is now able to drive more sales by cross-selling and upselling services that are most relevant to individual existing customers.

Bank Rakyat Indonesia has always been committed to the Indonesian government’s 2020 Go Digital Vision and has focused on accelerating the rate of financial inclusion in Indonesia.  Previously, Bank Rakyat Indonesia distributed loans in traditional models which are often time-consuming and require a lengthy process. This was an impediment in driving the rate of financial inclusion.

By adopting a data-driven approach and applying machine learning, Bank Rakyat Indonesia has increased the uptake of digital loans and improved the productivity level of processing credit loans by up to 50%, reducing processing time from two weeks to two days. According to the Global Findex Database 2017 report, almost 50% of the adults in Indonesia now own a bank account, reflecting the progress the nation has made in boosting financial inclusion. And Bank Rakyat Indonesia aims to further narrow this financial inclusion gap by providing greater access to their loans with the introduction of an app.

To address the mounting concerns around data security from both regulators and consumers, Bank Rakyat Indonesia has also recently embarked on a pilot project to enhance its fraud detection system. Cloudera Data Science Workbench is being used to develop a machine learning model for fraud detection by leveraging data from multiple data sets. The model will be deployed and served in real-time by utilizing HBase as its backend data store. With the newly developed fraud detection system, Bank Rakyat Indonesia will be able to process and detect fraud in real time by highlighting anomalies found in the stream of events coming from multiple customer touch points such as ATMs and internet banking portals.

ADVERTISEMENT

“We are committed to delivering services that continually address customer demands while reducing risks,” said Indra Utoyo, Director of IT and Operations, Bank Rakyat Indonesia. “Cloudera’s secure, scalable and compliant platform has empowered us to analyze our massive volume of data, which subsequently enabled us to make insights-driven decisions that helped reduce churn, increase wallet share, and better prevent fraud. We also chose Cloudera due to its strong reference in the Indonesian market and the strong technical support provided by its local and global teams.”

“To stay ahead of the competition, banks need analytics and machine learning to gain a comprehensive understanding of their customers in order to deliver more personalized offerings, comply with regulations, and reduce risks,” said Mark Micallef, Vice President for Asia Pacific and Japan, Cloudera. “We are pleased to help Bank Rakyat Indonesia capture new growth opportunities and address complex business challenges.”

 

Three Majors Areas of Finance Automation Failure

Santosh Kumar

Santosh Kumar

Senior Writer at CXO VOICE. His email is [email protected]

Related Posts

Genpact XponentL
Business

Genpact Strengthens AI Capabilities with Acquisition of XponentL Data

June 6, 2025
Tata Submarine Cable
Business

Tata Communications Unveils TGN-IA2 Submarine Cable to Supercharge Next-Gen Global Connectivity

June 5, 2025
LTTS and Tennant
Business

LTTS Partners with Tennant Company to Accelerate Innovation in Sustainable Cleaning Technologies

June 4, 2025
Accenture and SIPAL
Business

Accenture to Acquire SIPAL’s Integrated Product Support Business, Enhancing Engineering Services in Aerospace and Defense

June 3, 2025
HCLTech and UiPath
Business

HCLTech and UiPath Join Forces to Revolutionize Automation and Enhance Business Efficiency Globally

June 3, 2025
(L-R) Amit Kapur, Country Head - UK & Ireland, TCS; Shai Weiss, CEO - Virgin Atlantic Signing the Partnership Document
Press Release

Virgin Atlantic and TCS Extend Two-Decade Partnership to Modernize Airline Operations

June 3, 2025
Michael Gonda
People

Michael Gonda Named New Executive Vice President and Chief Communications Officer at NIKE

June 3, 2025
ANACITY Partners with Spintly
Press Release

ANACITY Partners with Spintly to Deploy IoT-Powered Smart Access Mobile Apps Across Commercial Offices

June 3, 2025
Load More
ADVERTISEMENT

Latest Updates

Genpact XponentL

Genpact Strengthens AI Capabilities with Acquisition of XponentL Data

by News Desk
21 hours ago

Tata Submarine Cable

Tata Communications Unveils TGN-IA2 Submarine Cable to Supercharge Next-Gen Global Connectivity

by News Desk
2 days ago

LTTS and Tennant

LTTS Partners with Tennant Company to Accelerate Innovation in Sustainable Cleaning Technologies

by News Desk
3 days ago

Accenture and SIPAL

Accenture to Acquire SIPAL’s Integrated Product Support Business, Enhancing Engineering Services in Aerospace and Defense

by Deepa Sharma
4 days ago

HCLTech and UiPath

HCLTech and UiPath Join Forces to Revolutionize Automation and Enhance Business Efficiency Globally

by Deepa Sharma
4 days ago

(L-R) Amit Kapur, Country Head - UK & Ireland, TCS; Shai Weiss, CEO - Virgin Atlantic Signing the Partnership Document

Virgin Atlantic and TCS Extend Two-Decade Partnership to Modernize Airline Operations

by News Desk
4 days ago

Expert Views

Opinion

When AI Empowers Both Networks and Hackers: The New Battlefield for India’s Telecoms

May 20, 2025
Molly Sands AI
AI

AI RIP: 5 Things Knowledge Workers Will Say ‘Sayonara’ to in the Next Decade

March 8, 2025
multi cloud
Cloud

Multi-Cloud Made Simple: Strategies for Smart Business Management

March 5, 2025
Soft Skills
Opinion

Soft Skills and Technical Know-How: A Winning Combination in the Tech Industry

March 4, 2025
Digital Freedom
Cyber Security

Your Data, Their Gold: The Silent Battle for Digital Freedom

February 25, 2025

Get Latest Update

Subscribe to our mailing list to receives newsletter direct to your inbox!

ADVERTISEMENT

Leaders Interviews

Steve Wilson, GenAI Cybersecurity LLMs
Cyber Security

How effective is GenAI in cybersecurity? The role of LLMs and AI in security solutions. [Interview with Steve Wilson]

-
Interview on Counterfeit products with Nikhil Narayan
Leaders Talk

Advancements in ML & AI made it possible to detect counterfeit products in real-time, says Nikhil Narayan

-
Newgenone bridges the gap between business users and IT teams with its low code capability: Varun Goswami
Leaders Talk

Newgenone bridges the gap between business users and IT teams with its low code capability: Varun Goswami

-
AI chatbots, Prasanna-Kumar
Leaders Talk

Can AI chatbots enhance customer experience and reduce the cost of serving customers?

-

Entrepreneur

Samsung Electronics appoints its first female president

Inspiring Women Entrepreneurs in India (2022)

Technology Adoption For Entrepreneurs

Volunteering management is the need of the Hour

CXOVoice.com is a leading online publication for CXOs, entrepreneurs, senior leaders, developers, and industry professionals. Our coverage spans key sectors, including IT, technology, banking, finance, cybersecurity, engineering, and automobiles.

Connect with us

Easy Links

  • Cryptocurrency
  • Event
  • Blockchain
  • Press Release
  • Resources & Downloads

Write Us

[email protected]
  • Home
  • About Us
  • Contact Us
  • Advertise
  • Privacy & Policy
  • Feedback

Copyright © 2025 CXOVoice - All Right Reserved

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Our Spring Sale Has Started

You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/

No Result
View All Result
  • Home
  • Technology
    • AI
    • Cloud
    • Telecom
    • Data Center
    • BPM
    • Blockchain
  • Finance
    • Banking
  • Cyber Security
  • View Points
  • Leaders Talk
  • News
  • Press Release
    • Submit Press Release

Copyright © 2025 CXOVoice - All Right Reserved