cxo voice
  • Home
  • Technology
    • AI
    • Cloud
    • Telecom
    • Data Center
    • BPM
    • Blockchain
  • Finance
    • Banking
  • Cyber Security
  • View Points
  • Leaders Talk
  • News
  • Press Release
    • Submit Press Release
No Result
View All Result
  • Home
  • Technology
    • AI
    • Cloud
    • Telecom
    • Data Center
    • BPM
    • Blockchain
  • Finance
    • Banking
  • Cyber Security
  • View Points
  • Leaders Talk
  • News
  • Press Release
    • Submit Press Release
No Result
View All Result
Leaders Talk and Latest Tech News | CXO VOICE
No Result
View All Result
Home News Business

IBM and Salesforce Expand Partnership to Advance Open, Trusted AI and Data Ecosystems

News Desk by News Desk
May 22, 2024
IBM Software AG

IBM and Salesforce announced an expanded strategic partnership to combine IBM Watson AI and Data Platform capabilities with the Salesforce Einstein 1 Platform for better customer choice and flexibility in AI and data deployment.

The expanded partnership spans bidirectional data integration, large language models (LLMs) flexibility, prebuilt actions and prompts for CRM solutions, and a further commitment to responsible AI development to make data-driven decisions and take action directly in their work flow.

Salesforce enhances IBM watsonx AI capabilities by integrating IBM’s Granite models with its Einstein 1 Platform. This integration allows customers to use IBM’s high-performance, enterprise-trained AI models for CRM applications, such as content generation and data classification.

The collaboration offers tailored AI solutions, pre-configured templates, and seamless integration with existing Salesforce tools, enabling businesses to achieve faster ROI and scale AI across their operations.

“Clients need enterprise-grade foundation models that are trusted, performant, and cost-effective,” said Ritika Gunnar, General Manager of Product Management, Data and AI, IBM. “IBM and Salesforce are working together to make navigating the complex generative AI landscape easier by helping clients select the right LLM for their business needs.”

Salesforce customers can access these pre-built actions and prompts across Salesforce applications, including Einstein Copilot, Salesforce’s conversational AI assistant for CRM, using the AI builders in Einstein 1 Studio.

ADVERTISEMENT

IBM Consulting helps joint customers to scale AI-driven Salesforce CRM initiatives, accelerating time to value while helping mitigate risk.

IBM has joined the Salesforce Zero Copy Partner Network, enabling secure, bidirectional data integrations with Salesforce Data Cloud. 

The Zero Copy allows customers to access IBM data via watsonx.data without duplicating it, simplifying security and integration.This approach keeps data in its original location while integrating with Salesforce for a complete customer view. 

It reduces the need for complex data pipelines and maximizes technology investments. For example, when shipment delays are detected, it can trigger automated Slack updates for account managers.

“Salesforce and IBM are well positioned to make it easier for customers to get the most value from their data — no matter where it resides — and establish a foundation for customer engagement and trusted AI,” said Rahul Auradkar, EVP & GM, Unified Data Services & Einstein, Salesforce. 

Also Read: Tech Mahindra and IBM Collaborate to Boost Generative AI Adoption with WatsonX

News Desk

News Desk

by CXO VOICE team memebrs, [email protected]

Related Posts

Business

Tata Power-DDL Partners with Magna Yuma to Launch Battery Swapping Stations for Electric Vehicles in Delhi

July 30, 2025
Airtel AMPIN
Business

Airtel’s Nxtra Partners with AMPIN Energy to Boost Renewable Energy Supply to Over 200 MW

July 28, 2025
Bitzero
Business

Bitzero Secures $25 Million Investment to Accelerate Blockchain Mining with Next-Gen Mining Deployment

July 24, 2025
Business

NatWest Partners with AWS and Accenture to Enhance Customer Experience Through AI and Data Modernization

July 23, 2025
Infosys Telstra
Business

Infosys Expands Partnership with Telstra to Enhance Technology and Customer Experience

July 21, 2025
Swiss Network HCL
Business

HCLSoftware Joins Forces with Swiss Network in India to Enhance Indo-Swiss Digital Innovation

July 21, 2025
Kelvinator
Business

Reliance Retail Strengthens Home Appliances Portfolio with Kelvinator Acquisition

July 18, 2025
Infosys Innovation Lab
Business

Infosys Launches Enterprise Innovation Lab for SAP Solutions to Drive AI and Cloud Transformation

July 17, 2025
Load More
ADVERTISEMENT

Latest Updates

Visa

Visa Brings Google Pay Integration to Fleet Cards, Enabling Tokenization and Push-to-Wallet Across the Digital Wallet Ecosystem

by Businesswire Desk
2 hours ago

LTIMindtree BlueVerse CraftStudio

LTIMindtree Unveils BlueVerse CraftStudio: Revolutionizing Marketing with AI-Powered Solutions in Partnership with Adobe

by News Desk
3 hours ago

Tata Power-DDL Partners with Magna Yuma to Launch Battery Swapping Stations for Electric Vehicles in Delhi

by News Desk
3 hours ago

Infosys RWE

Infosys Partners with RWE to Transform Digital Workplace and Enhance Operational Efficiency

by News Desk
1 day ago

Coforge

Coforge Appoints Manish Hemrajani as Head of Investor Relations

by News Desk
1 day ago

Airtel AMPIN

Airtel’s Nxtra Partners with AMPIN Energy to Boost Renewable Energy Supply to Over 200 MW

by Deepa Sharma
2 days ago

Expert Views

Cyber Security

Why Even One Unpatched Device Can Be a Catastrophic Risk for Startups and SMBs

July 25, 2025
Cyber Criminals
Cyber Security

How WormGPT Became ChatGPT’s Evil Twin

July 15, 2025
Opinion

When AI Empowers Both Networks and Hackers: The New Battlefield for India’s Telecoms

May 20, 2025
Molly Sands AI
AI

AI RIP: 5 Things Knowledge Workers Will Say ‘Sayonara’ to in the Next Decade

March 8, 2025
multi cloud
Cloud

Multi-Cloud Made Simple: Strategies for Smart Business Management

March 5, 2025

Get Latest Update

Subscribe to our mailing list to receives newsletter direct to your inbox!

ADVERTISEMENT

Leaders Interviews

Steve Wilson, GenAI Cybersecurity LLMs
Cyber Security

How effective is GenAI in cybersecurity? The role of LLMs and AI in security solutions. [Interview with Steve Wilson]

-
Interview on Counterfeit products with Nikhil Narayan
Leaders Talk

Advancements in ML & AI made it possible to detect counterfeit products in real-time, says Nikhil Narayan

-
Newgenone bridges the gap between business users and IT teams with its low code capability: Varun Goswami
Leaders Talk

Newgenone bridges the gap between business users and IT teams with its low code capability: Varun Goswami

-
AI chatbots, Prasanna-Kumar
Leaders Talk

Can AI chatbots enhance customer experience and reduce the cost of serving customers?

-

Entrepreneur

Samsung Electronics appoints its first female president

Inspiring Women Entrepreneurs in India (2022)

Technology Adoption For Entrepreneurs

Volunteering management is the need of the Hour

CXOVoice.com is a leading online publication for CXOs, entrepreneurs, senior leaders, developers, and industry professionals. Our coverage spans key sectors, including IT, technology, banking, finance, cybersecurity, engineering, and automobiles.

Connect with us

Easy Links

  • Cryptocurrency
  • Event
  • Blockchain
  • Press Release
  • Resources & Downloads

Write Us

[email protected]
  • Home
  • About Us
  • Contact Us
  • Advertise
  • Privacy & Policy
  • Feedback

Copyright © 2025 CXOVoice - All Right Reserved

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Our Spring Sale Has Started

You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/

No Result
View All Result
  • Home
  • Technology
    • AI
    • Cloud
    • Telecom
    • Data Center
    • BPM
    • Blockchain
  • Finance
    • Banking
  • Cyber Security
  • View Points
  • Leaders Talk
  • News
  • Press Release
    • Submit Press Release

Copyright © 2025 CXOVoice - All Right Reserved