HCL Technologies Limited (HCLTech), a global technology services company, has formalized an expanded strategic engagement with Team Global Express, the largest multimodal logistics organisation in Australia and New Zealand, to accelerate digital transformation across the logistics provider’s IT landscape using advanced artificial intelligence (AI)-driven solutions.
The new agreement consolidates the logistics major’s multi-vendor IT landscape into a single, strategic partnership with HCLTech as the trusted advisor to drive efficiency, innovation and data-driven decision-making. The scope of the collaboration includes the provision of end-to-end managed IT services covering enterprise applications, hybrid cloud infrastructure, networks, cybersecurity, digital workplace services and service management functions.
A key component of the initiative is AI Force, HCLTech’s GenAI-powered service for automation across IT and operational processes throughout Team Global Express’ logistics operations across Australia and New Zealand.
Danny Gravell, Chief Innovation Officer of Team Global Express, emphasised the importance of the partnership, their deep domain expertise, innovative approach and commitment to operational excellence will play a vital role in modernizing our IT landscape and strengthening our ability to serve customers across Australia and New Zealand.
“This partnership marks a significant milestone for HCLTech,” said Sonia Eland, Executive Vice President and Country Manager for Australia and New Zealand, HCLTech. “Our comprehensive suite of solutions will enable Team Global Express to accelerate transformation, enhance customer experience and drive long-term value creation.”
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