Tata Consultancy Services (TCS), a global IT services, consulting, and business solutions, has announced a strategic partnership with Vantage Towers, the European second-largest telecom tower operator, to launch a comprehensive digital service platform to enhance the experience of property owners that leasing land for telecom tower installations.
As a result of this partnership, property owners in eight European markets will gain access to personalized customer support through their preferred communication channels.
Tobias Steinig, Chief Digital Officer at Vantage Towers said, “Long-term relationships with our landlords are a win-win-situation for both sides and, in addition, the foundation for a successful network expansion and digitalization in Europe. This joint project underscores our commitment to operational excellence and reinforces our promise of stable partnerships based on high-quality service experience and transparency.”
Vantage Towers relies on these property partners to expand its extensive infrastructure across Europe. It is expected to accelerate growth by converting property partners into long-term advocates, driving Vantage Towers’ mission of sustainable telecom expansion.
Akhilesh Tiwari, President, Communications, Media and Information Services (CMI), TCS, said, ”We are delighted to partner with Vantage Towers on this strategic initiative to transform their landlord experience, driving business agility and seamless site operations. Our strong partnership with ServiceNow will enable sustained ideation and innovation aligned to Vantage Towers’ growth and transformation imperatives.”
Also Read: TCS Launches NVIDIA Business Unit to Accelerate AI-adoptionLeveraging its deep telecom expertise, TCS will collaborate with ServiceNow, a leading digital workflow and business service platform, to revolutionize the service experience, enabling landowners to raise requests seamlessly.
Rohit Batra, General Manager and Vice President for Manufacturing, Telecommunications, Media, and Technology at ServiceNow, said, “At ServiceNow, we’re committed to helping organizations like Vantage Towers transform their operations through intelligent digital workflows. This strategic partnership will enable Vantage Towers to consolidate disparate systems into a unified platform, delivering enhanced experiences for their landlords while optimizing operational efficiency. We’re proud to support Vantage Towers in their journey to becoming a fully digital tower company and setting new standards for the telecommunications infrastructure industry.“
