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ServiceNow Unveils Government Transformation Suite to Drive Efficiency and ROI

Arshi Khan by Arshi Khan
February 13, 2025
ServiceNow Suite

ServiceNow, an AI platform for business transformation, has introduced its Government Transformation Suite, a complete offering designed to address the operational priorities of U.S. federal agencies. This suite combines a collection of high-impact solutions that align with the new Administration’s focus on transparency, accountability, and efficiency, enhancing the visibility and return on investment (ROI) while streamlining operations.

This suite helps federal agencies manage assets, save time, transform the government worker experience, and optimize software investments. In addition, ServiceNow announced accelerated availability for its agentic AI capabilities in the public sector. In addition, ServiceNow announced accelerated availability for its agentic AI capabilities in the public sector.

The ServiceNow Platform offers a unified architecture and data model that integrates with legacy systems and complex technological stacks, facilitating streamlined workflows across disparate departments. By leveraging extensive data from trillions of workflow executions, supplemented by millions of automation processes and knowledge sources, ServiceNow delivers heightened cost efficiencies and productivity gains.

The new Government Transformation Suite unites multiple ServiceNow solutions and professional services so agencies can identify opportunities to gain greater visibility and accelerate mission goals – all within a few weeks. After deploying the Suite and capturing quick wins, government leaders garner more insight into longer‑term transformation opportunities, driving even greater ROI.

“The federal government is focused on improving programs and policies through transparency, efficiency, and accountability is a critical imperative. The new ServiceNow Government Transformation Suite helps agencies work smarter and drive efficiency at speed to move beyond incremental improvements to exponential gains,” said Steve Walters, senior vice president, public sector, ServiceNow. “The goal of Government Transformation Suite is to help agency leaders demonstrate ROI on their technology investments, while also navigating modernization and efficiency priorities by adding intelligence, speed, and staying mission ready.”

Also Read: Siemens and ServiceNow Partner to Strengthen Shopfloor Security

Accenture Federal and Intact will partner with ServiceNow to support the quick and efficient implementation and adoption of the Government Transformation Suite throughout public sector agencies.

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“We’re thrilled to partner with ServiceNow on the Government Transformation Suite,” said Ron Ash, chief executive officer, Accenture Federal Services. “To enable efficient delivery of client mission outcomes, we’re packaging up our most successful deployments from over 30 federal agencies and the private sector to allow any federal agency to rapidly deploy proven solutions.”

“Our partnership with ServiceNow is a testament to our commitment to helping government agencies advance federal modernization and efficiency priorities, while continuing to deliver on their critical missions,” said Brian Crosby, chief growth officer, Intact. “With Intact’s leading expertise and ServiceNow’s powerful platform, agencies can rapidly implement cutting‑edge solutions, drive real cost savings, and achieve meaningful transformation—all within weeks.”

Government Transformation Suite is available in ServiceNow’s U.S.‑based regulated cloud environments, the Government Community Cloud (GCC), our FedRAMP High and DoD Impact Level 4 offering, and National Security Cloud, a DoD Impact Level 5 solution. The Suite is also available in ServiceNow U.S. commercial Data Centers. Final compliance approvals are dependent on timing for government reviews.

Source: ServiceNow

Arshi Khan

Arshi Khan

Arshi Khan is an editor at CXOVoice.com and has over three years of experience in tech business writing. In her role, Arshi covers significant developments in the tech industry. She has contributed numerous articles covering key IT, technology, banking, finance, and cybersecurity sectors. She provides valuable insights into the latest industry trends and developments, establishing herself as a knowledgeable and dedicated editor in the field. She can be reached at [email protected]

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