ServiceNow, the AI platform for business transformation, announced the acquisition of the Quality 360 solution from Advania to enhance its strength in the manufacturing industry. Natively built on ServiceNow, Quality 360 will accelerate quality management functionality within the ServiceNow Manufacturing Commercial Operations (MCO) solution and empower manufacturers with proactive, data‑driven insights to address end‑to‑end quality issues, ultimately helping to minimize operational costs and reputational risks.
This investment provides manufacturers with cutting-edge, data-centric insights to proactively tackle quality problems across the production lifecycle, significantly reducing operational costs and mitigating reputational risks.
“Manufacturers are under increasing pressure to maintain high‑quality standards while managing complex supply chains,” said Rohit Batra, vice president and general manager, Manufacturing, Telecom, Media & Tech Industries at ServiceNow. “By integrating Advania’s Quality 360 into the ServiceNow platform, we’re providing manufacturers with the AI‑driven insights and automation they need to proactively manage quality issues, drive operational efficiency, and enhance customer trust. This acquisition exemplifies our commitment to partner‑led innovation and delivering industry‑specific solutions that drive meaningful transformation.”
Also Read: Cognizant with ServiceNow launched Stores 360 for retailers“As quality management becomes a critical differentiator, Advania is excited to see Quality 360 join ServiceNow’s Manufacturing Commercial Operations,” said Hege Støre, Group Chief Executive Officer at Advania. “ServiceNow’s AI capabilities and scalable platform will empower manufacturers with a proactive, data‑driven approach to quality management, helping them mitigate risks and strengthen their competitive edge.”
