HCLTech, a major IT company, has unveiled a suite of Agentic AI solutions in collaboration with Google Cloud. These solutions are designed to help businesses become more efficient and extract more value from AI technology.
Using Google’s Agentspace and agentic framework, HCLTech has built a platform where smart agents can work with data and applications. These agents can think, act, and change according to what is needed.
“By collaborating with Google Cloud, HCLTech’s Agentic AI solutions leverage advanced cloud capabilities to help businesses quickly adapt to changes in the market and meet customer requirements. This helps them stay competitive. Our goal is to create specific AI agents based on industry needs and workflows. This will reduce manual intervention,, improve decision-making, solve problems before they escalate, enhance customer experience, and increase loyalty,” said Piyush Saxena, SVP and Global Head, Google Cloud Ecosystem, HCLTech.
“Digital transformation needs technology that can solve complex problems in different industries,” said Victor Morales, VP of Global System Integrators Partnerships, Google Cloud. “With Google Cloud’s leading AI technology, HCLTech will provide solutions that unlock the benefits of smart AI and make daily work better for employees.”
HCLTech has made 50 smart agents available on Google Marketplace for different industries. These agents help improve various business tasks in areas like IT, HR, customer support, finance, and sales. Examples include HCLTech Insight for analyzing manufacturing defects and HCLTech NetSight for optimizing network operations and enhancing customer experience.
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