Tata Consultancy Services (TCS) has successfully enabled ICICI Lombard to achieve a fully automated AWS multi-region Disaster Recovery (DR) switchover. ICICI Lombard, one of India’s insurance companies, set up a complete automated system for Disaster Recovery (DR) using Amazon Web Services (AWS) in multiple regions.
With this, ICICI Lombard is the first insurance company in India to have this advanced setup. This new DR solution is designed to keep the business running smoothly even when unexpected problems happen. It uses an automation approach and AWS technologies to quickly switch to backup systems with little delay and little manual work.
TCS has been working with ICICI Lombard on AWS Cloud since 2021. They aimed to improve business continuity and ensure protection across different locations by creating a strong and fully automated DR system.
Girish Nayak, who is in charge of Technology and Health at ICICI Lombard, said, “With resilience at the center of our digital operations and TCS as our technology partner, we have transformed our disaster recovery process into an agile and cloud-based system. This improves our ability to deal with unexpected issues and strengthens our promise to provide uninterrupted service to our customers. I am thankful to TCS for their expertise in creating this automated disaster recovery solution for us.”
TCS used its extensive knowledge in the insurance field and its understanding of ICICI Lombard’s systems to create a top-quality DR solution. The automation was developed using efficient serverless technology suitable for large-scale operations. This new system not only makes it easier to recover from problems but also sets a new standard for automated disaster recovery in the banking and financial services sector.
Ujjwal Mathur, the President & Country Head of TCS’s India business, said, “This project shows our commitment to helping clients gain resilience through cloud innovation. This smart, automated DR system sets a new standard for financial organizations by enabling fast and simple disaster recovery without much manual input. We are proud to work with ICICI Lombard to enhance their infrastructure’s resilience in this digital age.”
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