Customer experience is evolving into the new standard: report
Increasing use of digital channels, such as online chat, social media, and mobile apps, for customer service has made it ...
Increasing use of digital channels, such as online chat, social media, and mobile apps, for customer service has made it ...
The idea of customer experience has caught more momentum during and after the COVID-19 pandemic. It marks a radical shift ...
According to Gartner, by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them ...
Tech Mahindra, join hands with Yellow.ai, the world’s leading next-gen total experience (TX) automation platform, to transform enterprise customer experiences with ...
Maintaining and improving customer relationships with organizations is the main priority of the customer service team. Therefore, they should use ...
Advancing the digital transformation journey is the way to strengthen productivity, customer experience, and organization's efficiency. Leading global IT company ...
Business Process Automation (BPA) is a concept that emphasizes the implementation of software applications across the enterprise to automate routine ...
No business can survive long without having a strong customer base and maintaining a strong relationship with them, many business ...
Due to the coronavirus pandemic outbreak and lockdown, most of the business enables working from home model, customer service, and ...
Airtel signs $1 billion deal with Nokia, a multi-year deal to deploy Nokia's Single Radio Access Network (SRAN) solution across the 9 ...
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