Kore.ai today announced the appointment of Devendra Kumar Sharma as president and chief operating officer (COO). As COO, he is leading Kore.ai’s Go-to-Market functions, revenue growth, client success, strategy, and cross-functional collaboration while driving overall operational excellence.
DK brings 30 years of experience and an outstanding reputation as a technology and financial services pioneer to the Kore.ai executive leadership team.
Throughout his career, he has held diverse executive leadership roles within various global organizations and startups, including Citigroup International, and was on Kore.ai’s board of directors for several years.
“Enterprise AI will increasingly shape the future of global organizations,” said Raj Koneru, CEO and founder of Kore.ai. “DK Sharma brings a wealth of experience spearheading large-scale transformation through modernization and digitization. We believe his operational expertise will advance our product development efforts while scaling our global growth.”
Devendra Kumar Sharma said, “I could not be more excited to join Kore.ai’s great team, which fosters a culture of innovation, collaboration, diversity, and respect. With such a strong foundation, I am eager to contribute to the company’s continued growth and achievements.”
Kore.ai has over 400 customers and automates at least a billion interactions yearly through its enterprise AI platform and solutions. The company has delivered more than $1 billion in cost savings to global enterprise customers to date.
Around 200 million consumers and 2 million enterprise users currently leverage Kore.ai’s solutions to improve customer, employee and contact center agent experiences for optimized business outcomes.