Google Cloud today announced a strategic collaboration with Air France-KLM (AFKL), an airline group, to help the airline leverage its data, analytics, and generative AI (gen AI) technology for its data-centric and multi-cloud strategy, drive innovation, and reimagine the future of the travel industry.
Air France-KLM aims to enhance its customers’ travel experience and satisfaction with more personalized offerings by simplifying the internal use of data and gen AI technology of Google Cloud.
Air France-KLM has engaged in a major transformation of its three legacy data centers toward a multi-cloud strategy. Moving applications to the cloud and accelerating data value and insights, Air France-KLM will leverage Google Cloud’s data and analytics tools, including BigQuery.
Also Read: HCLTech with Intel launched data security service for enterprises“Our collaboration with Google Cloud is a significant step forward in our data strategy,” said Air France-KLM Group EVP and group CIO Pierre-Olivier Bandet. “By leveraging Google Cloud’s advanced data technology with a real partnership approach, we intend to accelerate our innovation capacities with security in mind, and with generative AI, build the future of travel.”
With Google Cloud’s commitment to security and privacy, Air France-KLM will maintain full ownership and control of its data while improving time-to-market, innovation, and less data processing latency to better serve its business units in their digital journeys.
“Airlines generate massive amounts of data, much of which can be incredibly valuable in helping drive operational insights, build better customer experiences, and – with the power of gen AI – create entirely new services and offerings. We’re proud to support Air France-KLM in its innovation journey and to help the group define the future of the airline industry,” said Matt Renner, President of Global Revenue at Google Cloud.
In addition to technology, Google Cloud will provide training and support sessions to Air France-KLM’s teams, fostering a culture of data democratization.
