Today, cognizant announced the extension of its partnership with Etex, a Belgium-based leader in sustainable building materials and lightweight construction company. This partnership will involve implementing specific GenAI and chatbot solutions to enhance user experience and automate tasks, ensuring stable and optimized delivery.
AI and automation will help support a range of IT services, including applications, workplace collaboration, network security, hosting and service delivery, and data, to reduce costs across the business.
“We are thrilled to continue working with Cognizant,” said Dirk Altgassen, Chief Data & Information Officer (CDIO) at Etex. “By using their cutting-edge AI and automation solutions, we can tackle tough market conditions, cut costs, and improve our adaptability and efficiency. Cognizant’s proven dedication and high standards make them a valuable partner for Etex as we continue to create safe, sustainable, and beautiful buildings for our customers.”
Also Read: Cognizant and Upsource by Solutions Forge Strategic Alliance to Enhance BPO in Saudi Arabia
“We are delighted to continue our collaboration with Etex,” said Geert Lejon, Country Head, Belgium & Luxembourg at Cognizant. “Our expertise in AI and automation will enable us to support Etex in overcoming cost pressures and navigating the dynamic market landscape. Our agile delivery model helps ensure we are positioned to scale up swiftly. Working with Etex has been a rewarding experience, and we look forward to achieving even greater success together.”