AI

Tech Mahindra, join hands with Yellow.ai, the world’s leading next-gen total experience (TX) automation platform, to transform enterprise customer experiences with conversational Artificial Intelligence (AI). The collaboration aims to redefine the...

Maintaining and improving customer relationships with organizations is the main priority of the customer service team. Therefore, they should use artificial intelligence (AI) to offer insights predictions, improve user experience...

Artificial Intelligence (AI) is in high demand, Gartner Inc Forecasts Worldwide AI software market revenue is to reach $62.5 billion in 2022, 21.3% up from 2021. AI is shifting the...

A few decades back, it would have been impossible to imagine the way we communicate, interact, or transact on social and economic fronts today. Similarly, today it’s very hard to...

Technological advancements help companies speed up productivity, flexibility, and improved customer experience. Artificial Intelligence (AI) has the capability to transform a business from traditional to a modern firm. Automating and...

The challenges facing today's Chief Information Officers (CIOs) are more complicated and critical than ever before, as these leaders look to help their businesses recover and restart in the wake...

AudioCodes (vendor of voice networking and media processing solutions), announced that they are partnering with Google to integrate telephony voice services with virtual agents formed with the Google Dialogflow bot...

ICICI Bank announced that it has integrated its AI-powered chatbot, 'iPal', with the major voice assistant apps Amazon's Alexa and Google Assistant.  ICICI bank offers to its retail banking customers an uninterrupted banking experience,...

There has been staggering growth in Artificial Intelligence (AI) technology that we are witnessing over the last few years. And needless to say, AI is now embedded in our everyday...

The nature of risks is continuously changing and evolving at unprecedented levels and hence implementing a successful risk management program is the call for organizations looking to safeguard their hard-earned...